Australian customers flat rate shipping cost is $5.00.
International customers postage flat rate is $9.00 AUD. Shipping charges will be automatically calculated when you checkout. We only charge the actual cost of postage, with no additional handling charges applied to your order.
International customers please note that for orders of BOM pattern sets, books and fabric packs there are additional shipping charges due to weight; please use drop-down menu option at the checkout or alternatively, email us for a customised invoice which will include your calculated shipping charge and tracking information if required.
Returns policy :
As our customer, your satisfaction is very important to us. Please note however, that due to copyright issues there are no returns on book or pattern products. In the case of faulty goods, please notify us by email as soon as possible so that the problem can be rectified.
To protect your privacy, we only use a secure Paypal shopping cart, insuring that your personal information cannot be shared with any other party. For more information about Paypal secure online ordering visit www.paypal.com.
Mulberry Hill abn (Australian Business No.) 82 821 893 855